Requirements for classification 2006-2009
Detailed requirements for individual accommodation facility classes
Legend:
pov – necessary requirement
pv – compulsory optional requirement
p – room requirement
l – bed requirement
uz – accommodation facility requirement
|
* Tourist |
** Economy |
*** Standard |
**** First Class |
***** Luxury |
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Type of requirement / requirement | pov | pv | pov | pv | pov | pv | pov | pv | pov | pv | ||||||||||
| p | l | p | l | p | l | p | l | p | l | p | l | p | l | p | l | p | l | p | l | |
| General requirements for room equipment | ||||||||||||||||||||
| Assurance that the doors to the rooms lock | 1 | |||||||||||||||||||
| Safety lock system for the front doors of the rooms | 1 | 1 | 1 | 1 | ||||||||||||||||
| Safety lock system for the front doors of the rooms with the record of entries | 1 | 1 | ||||||||||||||||||
| The door has an eyehole | 1 | 1 | ||||||||||||||||||
| The door has a safety chain | 1 | 1 | ||||||||||||||||||
| The door is a self-closing spring door | 1 | 1 | ||||||||||||||||||
| Escape plan that indicates the departure location in the entrance area with basic safety information | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Basic information about the hotel’s routine and provided services | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| “Do not disturb” / “Please clean room” tags | 1 | 1 | 1 | |||||||||||||||||
| Room equipment | ||||||||||||||||||||
| Room lighting with a switch by the entrance | 1 | 1 | 1 | 1 | ||||||||||||||||
| Central room lighting control by the entrance and from the bed | 1 | 1 | ||||||||||||||||||
| Bed min. 80 x 190 cm (a double-bed min. 160 x 190 cm) | 1 | 1 | ||||||||||||||||||
| Bed min. 90 x 190 cm (a double-bed min. 180 x 190 cm) | 1 | |||||||||||||||||||
| Bed min. 100 x 200 cm (a double-bed min. 200 x 200 cm) | 1 | 1 | ||||||||||||||||||
| Bedside table or a shelf | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Table lamp suitable for reading | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Table or a desk | 1 | 1 | ||||||||||||||||||
| Table or a desk with a suitable lightning and a chair | 1 | 1 | 1 | |||||||||||||||||
| Chair or and armchair | 1 | 1 | 1 | |||||||||||||||||
| Wall mirror | 1 | 1 | ||||||||||||||||||
| Mobile or a solid stand for luggage (a suitcase box) | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Wardrobe or an alcove with hangers and a shelf for clothes | 1 | 1 | 1 | |||||||||||||||||
| Wardrobe or a built-in wardrobe with hangers and shelves for clothes | 1 | 1 | ||||||||||||||||||
| Iron and ironing board | 1 | |||||||||||||||||||
| Electric trouser press | 1 | |||||||||||||||||||
| Wall with hangers | 1 | 1 | 1 | 1 | ||||||||||||||||
| Mirror | 1 | 1 | ||||||||||||||||||
| Full-length mirror | 1 | 1 | 1 | |||||||||||||||||
| Bed linen | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Pillow and blanket | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Coverlet | 1 | 1 | ||||||||||||||||||
| Spare blanket and pillow | 1 | 1 | ||||||||||||||||||
| Coffee table/dining table | 1 | 1 | ||||||||||||||||||
| Armchair / chair / upholstered chair | 1 | 1 | ||||||||||||||||||
| Couch for relaxing during the day | 1 | |||||||||||||||||||
| Waste bin | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Ashtray with the exception of non-smoking rooms | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Glass | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Bottle opener | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Hanger | 1 | 5 | 5 | 6 | 6 | |||||||||||||||
| Radio receiver | 1 | 1 | ||||||||||||||||||
| Radio or a television set | 1 | |||||||||||||||||||
| Radio reception controllable from bed | 1 | 1 | ||||||||||||||||||
| Television set | 1 | 1 | ||||||||||||||||||
| Colour television set with a remote control | 1 | 1 | 1 | |||||||||||||||||
| Hotel information channel | 1 | |||||||||||||||||||
| Possibility to get an extended offer of paid channels | 1 | |||||||||||||||||||
| On-line projection of the hotel bill on a TV channel | 1 | |||||||||||||||||||
| Internet connection (wireless or fixed connection) | 1 | 1 | 1 | |||||||||||||||||
| A direct-dial telephone | 1 | 1 | 1 | |||||||||||||||||
| Hotel desks with leaflets, stationery, notebooks, writing paper and envelopes | 1 | 1 | 1 | |||||||||||||||||
| Information about the internal telephone system | 1 | 1 | ||||||||||||||||||
| Food and drink menu with room service | 1 | 1 | ||||||||||||||||||
| Desks with breakfast service menu | 1 | 1 | ||||||||||||||||||
| Laundry bag, pricelist for laundry | 1 | 1 | ||||||||||||||||||
| Shoe-cleaning items | 1 | 1 | 1 | |||||||||||||||||
| Clothes brush | 1 | 1 | 1 | |||||||||||||||||
| Sewing kit | 1 | 1 | ||||||||||||||||||
| Shoehorn | 1 | 1 | ||||||||||||||||||
| Curtains | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Curtains or other devices for simple and proper light dimming | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Minibar with pricelist of goods | 1 | 1 | ||||||||||||||||||
| Safe with instruction manual | 1 | 1 | ||||||||||||||||||
| Air-conditioning with individual temperature control | 1 | |||||||||||||||||||
| Individual temperature control | 1 | 1 | ||||||||||||||||||
| Individual air change control | 1 | 1 | ||||||||||||||||||
| Sanitary equipment in the room | ||||||||||||||||||||
| Bathtub with hot and cold water and hand-held shower | 1 | 1 | ||||||||||||||||||
| Shower bath with hot and cold water separately for men and women / per max. 10 rooms | 1 | 1 | ||||||||||||||||||
| Shower bath with hot and cold water and with a combined manual and upright shower | 1 | 1 | 1 | |||||||||||||||||
| Shower bath or a bathtub with a hand-held shower with hot and cold water | 1 | 1 | ||||||||||||||||||
| Shower curtain or partition around shower or bathtub | 1 | 1 | 1 | |||||||||||||||||
| Washbasin with storage board or shelf for cosmetics | 1 | 1 | ||||||||||||||||||
| WC separated for men and women per max. 10 rooms | 1 | 1 | ||||||||||||||||||
| WC | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Toilet brush with a case | 1 | 1 | 1 | |||||||||||||||||
| Bidet | 1 | |||||||||||||||||||
| Washbasin with hot and cold water | 1 | 1 | ||||||||||||||||||
| Washbasin with hot and cold water and storage room or shelf for cosmetics | 1 | 1 | 1 | |||||||||||||||||
| Second washbasin with hot and cold water with a storage room or shelf for cosmetics (apartments and suites only) | 1 | |||||||||||||||||||
| Mirror above washbasin | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Light above mirror | 1 | 1 | 1 | |||||||||||||||||
| Concave cosmetic mirror | 1 | |||||||||||||||||||
| Shelf for storing clean bathroom clothes | 1 | |||||||||||||||||||
| Towel hooks | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Towel | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Bath towel | 1 | 1 | 1 | |||||||||||||||||
| Washcloth | 1 | |||||||||||||||||||
| Bathrobe | 1 | 1 | ||||||||||||||||||
| Mat | 1 | 1 | 1 | |||||||||||||||||
| Soap | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Shampoo | 1 | 1 | 1 | |||||||||||||||||
| Bath oils | 1 | |||||||||||||||||||
| Toilet paper and toilet paper holder (for every toilet) | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Spare toilet paper (for every toilet) | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Sanitary bags | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Glass in hygienic wrapping used when cleaning teeth | 1 | 1 | 1 | |||||||||||||||||
| Bathing cap | 1 | 1 | ||||||||||||||||||
| Sanitary napkins | 1 | 1 | ||||||||||||||||||
| Waste bin | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Plug with label informing about the voltage to be used for a shaving razor or a hairdryer | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Hairdryer | 1 | 1 | 1 | |||||||||||||||||
| Clothes hook | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Personal scale | 1 | |||||||||||||||||||
| Single-use footwear for home | 1 | |||||||||||||||||||
| Bed linen change – on guest’s arrival, after 7 days of their stay; otherwise by guest’s request | 1 | 1 | ||||||||||||||||||
| Bed linen change – on guest’s arrival, after 4 days of their stay; otherwise by guest’s request | 1 | |||||||||||||||||||
| Bed linen change – on guest’s arrival, after 3 days of their stay; otherwise by guest’s request | 1 | |||||||||||||||||||
| Bed linen change – on guest’s arrival, daily; otherwise by guest’s request | 1 | |||||||||||||||||||
| Towels and bath towels changed daily with respect to ecological principles | 1 | 1 | ||||||||||||||||||
| Towels and bath towels changed daily with respect to ecological principles min. after 3 days | 1 | |||||||||||||||||||
| Towels and bath towels changed daily with respect to ecological principles min. after 3 days | 1 | 1 | ||||||||||||||||||
| Type of equipment | pov | pv | pov | pv | pov | pv | pov | pv | pov | pv | ||||||||||
| p | uz | p | uz | p | uz | p | uz | p | uz | p | uz | p | uz | p | uz | p | uz | p | uz | |
| Service | ||||||||||||||||||||
| Reception with 16-hour operation every day | 1 | |||||||||||||||||||
| 24/7 reception | 1 | 1 | ||||||||||||||||||
| Person in charge reachable 24/7 | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Current room rates available at the reception | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Safe available at the reception | 1 | 1 | 1 | |||||||||||||||||
| Communication in one foreign language | 1 | |||||||||||||||||||
| Communication in two foreign languages | 1 | 1 | ||||||||||||||||||
| Breakfast served for at least 3 hours | 1 | 1 | 1 | |||||||||||||||||
| Sale of refreshment (packaged) | 1 | 1 | ||||||||||||||||||
| Breakfast served | 1 | |||||||||||||||||||
| Hotel room service of food and drink within a time frame of at least 8 hours (except for a hotel garni, pension and dependence) | 1 | |||||||||||||||||||
| Hotel room service of food and drink within a time frame of at least 24 hours every day | 1 | |||||||||||||||||||
| Dining room that is, at the same time, a place for guest activities | 1 | 1 | ||||||||||||||||||
| Restaurant with daytime operation that serves breakfast, lunch and dinner (except for hotel garni, pension and dependence) | 1 | 1 | 1 | |||||||||||||||||
| A universal social and entertainment centre (except for hotel garni, pension and dependence) | 1 | |||||||||||||||||||
| 2 social and entertainment centres | 1 | |||||||||||||||||||
| A space for negotiations and conferences | 1 | 1 | ||||||||||||||||||
| Possibility to borrow spare blanket and pillow | 1 | 1 | ||||||||||||||||||
| Day and night room arrangement | 1 | 1 | ||||||||||||||||||
| Laundry and ironing clothes for guests within 24 hours | 1 | |||||||||||||||||||
| Laundry and ironing clothes for guests within 12 hours | 1 | |||||||||||||||||||
| 24/7 delivery and collection of guest luggage | 1 | |||||||||||||||||||
| Shoe polishing machine | 1 | 1 | 1 | |||||||||||||||||
| Shoe polishing service | 1 | |||||||||||||||||||
| Domestic and foreign newspapers | 1 | 1 | ||||||||||||||||||
| Device connected to the Internet available for the guests | 1 | 1 | 1 | |||||||||||||||||
| Possibility to pay by credit card | 1 | 1 | ||||||||||||||||||
| Possibility to seat a guest (a seating suite) in the reception area | 1 | 1 | 1 | |||||||||||||||||
| Self-service luggage cart | 1 | 1 | ||||||||||||||||||
| Porter services (can be combined with hotel attendant service) | 1 | |||||||||||||||||||
| Hairdryer rental | 1 | 1 | ||||||||||||||||||
| Umbrella rental | 1 | |||||||||||||||||||
| Iron and ironing board rentals | 1 | 1 | 1 | |||||||||||||||||
| Sport-relaxation area | 1 | 1 | ||||||||||||||||||
| Wake-up call | 1 | 1 | 1 | |||||||||||||||||
| Accessible telephone device | 1 | 1 | ||||||||||||||||||
| TV set in lounge if there is none in the room | 1 | 1 | ||||||||||||||||||
| Secretarial services | 1 | 1 | 1 | |||||||||||||||||
| Mother-and-children’s room | 1 | 1 | ||||||||||||||||||
| Security guard | 1 | 1 | ||||||||||||||||||
| Sale of goods and souvenirs | 1 | 1 | ||||||||||||||||||
| Game rental | 1 | 1 | 1 | 1 | 1 | |||||||||||||||
| Currency exchange | 1 | 1 | ||||||||||||||||||
| Total number of requirements per columns | 22 | 17 | 7 | 2 | 24 | 21 | 5 | 1 | 29 | 23 | 11 | 7 | 42 | 29 | 20 | 13 | 54 | 36 | 22 | 7 |
| Total number of requirements per compulsory/compulsory optional requirements | 39 | 9 | 45 | 6 | 52 | 18 | 71 | 33 | 90 | 29 | ||||||||||
| Maximum tolerance of unfulfilled requirements concerning the compulsory optional requirements | 3 | 3 | 6 | 9 | 9 | |||||||||||||||